Privacy Policy

Contact details you give us: name, company, job title, telephone or WhatsApp number, email address and delivery address.

Order details: products, quantities, delivery instructions, invoices and payment status. Card payments are processed by our payment provider; we receive confirmation of payment but never your full card number.

Website data: technical information such as browser type, pages visited and approximate location, collected through cookies and similar technologies where you allow them.

To answer enquiries, prepare quotations, take and deliver orders, issue invoices and collect payment.

To keep the records that UAE tax, food safety and commercial law require.

To understand how the website is used and improve it.

To send you news about our products where you have asked for it. You can opt out at any time.

We share personal data only with service providers who help us run the business, and only as far as they need it: our payment provider, delivery partners, our email and website hosting providers, and professional advisers. We also disclose data where the law requires it.

We do not sell personal data.

Some of these providers store data outside the UAE. Where they do, we rely on their contractual commitments to protect it.

Enquiries that do not lead to an order are kept for up to two years. Order and invoice records are kept for as long as UAE law requires, currently at least five years.

You may ask us for a copy of your personal data, ask us to correct or delete it, object to its use for marketing, or withdraw consent you have given. Write to us at the address below; we reply within 30 days.

We use cookies that the website needs to work and, where you allow them, analytics and advertising cookies from Google to measure visits and campaigns. You can block or delete cookies in your browser settings.

Pearl Sovereign Group L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. Email hello@pearlsovereign.com.